Brougham Kitchenware coordinates dispatch for pure titanium cutting boards across all Australian states and territories directly from our domestic fulfillment center. Every shipment adheres to national logistics guidelines ensuring secure arrival of kitchen food-preparation surfaces to residential and commercial addresses.
| Service | Delivery time | Cost |
|---|---|---|
| Australia Post Parcel Post | 3-6 business days | $9.00 |
| StarTrack Express | 1-3 business days | $16.00 |
Delivery estimates count working days once dispatched. Regional and country addresses may take an extra 1-2 days.
Orders received before 14:00 on a business day ship out that very day. Anything placed later, over the weekend, or on public holidays goes out the following business day. We will email your receipt and order number right after you complete checkout.
Each titanium cutting board is enclosed in a scratch-resistant protective sleeve, secured with corner edge guards, and packed inside a reinforced corrugated carton lined with recyclable impact-absorbing cushioning to eliminate transit friction and surface deformation.
Upon dispatch, an automated notification containing an Australian consignment tracking number is transmitted via email and SMS, providing real-time transit milestones through carrier tracking portals.
If your tracking stops updating for 5 business days, please send a quick note to [email protected] with your order number. We will look into it with the courier and either send out a replacement or issue a full refund, whichever you prefer, within 10 business days of your message.
If an item arrives with structural deformation or packaging compromise, photograph the exterior carton and damaged board immediately. Email notification must be submitted within 48 hours of delivery to our customer service desk for immediate replacement assessment.
We take Cash on delivery, Bank transfer. We will never ask you for your card details or banking login over the phone or by email.
We deliver to a selected list of destinations. Shipping rates and delivery estimates for your location are displayed at checkout before you pay. Any customs duties that might apply are handled by the person receiving the parcel.
Contact us at [email protected] or ring +61 3 710 7683 during Mon-Fri 09:00-17:45, Sat 10:00-14:15. We respond to every enquiry within one business day.
Brougham Kitchenware